Social Networking And IGC

The International Geological Congress (IGC) is the biggest and most important geological event in the world. The IGC attracts hundred and thousands of delegates from all over the world.

Technology is expanding everyday and businesses/companies like the IGC need to take onboard that technology and use it to help them reap the benefits and rewards. Through the use of Social Networks, IGC will be able to create a modernised type of communication between not only delegates but also staff and other people whom are interested in the event. By embracing Social Networks, IGC can create a Social Media strategy to implement it with their marketing plans.

The main steps in which IGC need to consider before implementing such Social Networks are as follows:

1. Planning
IGC must determine what their goals and objectives are. This step is important as it is the stepping stone to implementing successful Social Networks within their organisation.

2. Social Network Tools
IGC must research the different types of Social Networking tools that they would like to use. Preferably Social Networks which will attract many viewers and target the audiences. Each Social Network is used by different people. Some like complex Social Networks (example Facebook) others like it simple (for example Twitter). By referring to the list of goals and objectives IGC would be able to derive to a conclusion as to which tools work best for their business/organisation.

3. Social Networking Objectives
Need to know their target audience: Who will you attract?, which social network is best?, which is used more?, these are the questions to ask… Taking this into account, IGC would benefit from Facebook more as it is used by millions of people and is the most active social Network ever created. This social Network has a better chance of reaching the target audiences.

Building reputation and maintaining relationships: The most important factor within a business is to maintain good customer satisfaction. This in turn increases IGC’s brand name. Reports have proven that customer satisfaction is what brings them back. This has been proven to be true. Clients and consumers comeback for the quality of service provided by the company. Refer to Customer Satisfaction in 7 Steps by Adrian Thompson

Maintenance of Social Networks: It is important to keep regular posts about the company and event. This is to show consumers and clients that you are keeping everyone updated. This is to boost your reputation within Social Networks. Regular news feeds, videos, photos and comments will draw in your consumers and clients.

These are essential points which are needed to be taken accounted for. By implementing Social Networks like Facebook and Twitter in your Social Media strategy you will achieve your goals sooner than you expected.  Social Networks is increasing rapidly, so jump on the band wagon if you haven’t done so and take advantage of it.

More and more businesses/organisations/companies and individuals are using them more and more each day. It is the perfect Stepping stone to successfully promoting your company

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The Use Of Wiki Within The Enterprise

As we all know business reputation and brand name is a really important key factor within any business. It is the face of the business, the greater the reputation, the more advantage they have with clients and customers. Today big and small businesses and companies thrive on competitive advantage to strengthen and increase their brand name and reputation within the business communities.

To accomplish the effective needs, big and small companies are slowly adopting web 2.0 technologies to help gain ground against its competitors. The use of web 2.0 technologies helps improve productivity and collaboration and is also used to promote and innovate. Wiki falls under the web 2.0 category and is highly used as a solution to collaborate online with ease. The use of wiki is slowly growing in the enterprise, it is a tool which all enterprises should use if they wish to improve the collaboration of employees and clients/customers.

If  the International Geological Conference (IGC) were to implement such a web 2.0 technology (wiki) the knowledge and understanding of management is required to maximise and increase the participation of employees within the group while keeping all business objectives in scope

Upon looking further into the wiki, Prime 5 were able to come up with strategical strategies that should be followed to ensure the successful implementation of the wiki within the enterprise.

Below is a list of strategies which where identified by Prime 5:

  1. ICG must implement the wiki into the organisation’s IT collaboration architecture.
  2. Assign a leader to each wiki and have that champion observe contributions that people make to the wiki
  3. An understanding of the wiki  “rules of conduct” must monitor and enforce
  4. Understand that the most difficult barrier to cross in sustaining a wiki is convincing people to edit others’ work
  5. Promote the activity of asking wiki participants to keep watching for repetitive activity to evolve and enhance wiki technology
References
Strategies: Wiki Strategy
Web 2.o Technologies: University of Melbourne